The amount in my closed account(s) was returned to me by cheque but I have misplaced/lost the cheque. Can it be replaced?
I received an email advising my deposit account was closed.
The email I received advised funds would be paid to charity, and to contact RAMS if I want my money returned to me. How do I get my funds back?
The email said funds would be paid to Unclaimed monies. How do I get my funds back?
What is happening?
When is it happening?
Why is it happening?
What happens if there are funds in my account when it is closed?
Is my access to myRAMS also being closed?
How much money did I have in my account(s) before it was closed?
My account(s) have been closed. Where has my money gone?
The total balance in my closed accounts was $10 or less and my funds were donated to a children’s charity: The Kids Cancer Project. I would like that money returned to me. How do I do that?
I only received half the amount which was in my closed account(s). Where is the rest of it?
I have received an email from do-not-reply@qvalent.com with “Remittance Advice…” in the subject line. Is it a legitimate email from RAMS or is it a scam?
I have a deposit to my Westpac, St.George, Bank of Melbourne or Bank SA account which has the following transaction Description “DEPOSIT RAMS [followed by an 8 digit number]”. What is this deposit?
